Frequently Asked Questions

Why choose us?

 
We are the cleaner choice. What we use to clean our space makes it into our bodies. We only use the best products with safe ingredients so it reduces chemicals on surfaces and in your air, keeping your family safe and healthy. 

100% Satisfaction Guarantee

ELB Cleaning wants you to be completely satisfied every time. If, within 24 hours, you are not satisfied, ELB Cleaning will come back to your home and re-clean said items at no additional charge.

Are you insured?

 
We are a fully bonded cleaning service. We carry insurance for our employees and for the work that we do in your home. We also guarantee customer satisfaction. Was something not cleaned the way that you expected? Let us know, and we will do our best to put things right.  

Who provides the cleaning chemicals and equipment?

We bring everything we need to professionally clean your home including necessary supplies, chemicals and equipment. If you require us to use your own cleaning supplies, we may require a signed release of liability form.
 

What about pets?

 
Pets are a part of the family, and so we clean up after them as well! During service we recommend that you do keep your pet somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. Let us know how you'd like to handle your pet ahead of time to keep them safe and happy.